At Members First Ultimate practices3, you could get 100% back on up to two 6-monthly dental check-up and cleans (select dental items only) per person,1 plus 100% back on General Dental fillings up to yearly limits.2 Find out more about Members First Ultimate.
Preferred health fund providers: Bupa Australia Pty Ltd
At Bupa Dental - Collins Street, we provide modern facilities and technology combined with a soothing spa ambiance to help patients enjoy a relaxing dental experience. Although we’re situated in Melbourne’s busy CBD, our 2 Collins Street clinic offers a serene and calming reprieve from the hustle and bustle.
We provide a range of services including general and preventive care, crowns and bridges, teeth whitening, implants, orthodontics and more. No matter what brings you to us, your long-term dental health is our top concern. And with your care in mind, our experienced and passionate team members are dedicated to ongoing training, aiming to remain at the forefront of dentistry.
We look forward to seeing you to our 2 Collins Street location, and providing you with a dental experience that’s comfortable, convenient, and even relaxing.

Dr Phan’s broad clinical interests include Invisalign, wisdom teeth removal, TMJ treatment, facial injectables and smile makeovers involving veneers and crowns. Known for his caring, supportive and good-humoured approach, Dr Phan builds strong patient relationships based on trust and transparency. He takes the time to explain treatment options thoroughly and welcomes all questions, helping patients feel confident in their choices. For Dr Phan, dentistry is a blend of clinical precision and genuine human connection. His ethical and attentive style means patients can expect thoughtful care tailored to their needs, goals and comfort.
Whether it’s a routine visit or a more complex treatment, Dr Phan works closely with patients to achieve outcomes that enhance both oral health and confidence.
Dr Shah has a special interest in general and cosmetic dentistry, crown and bridge work, Invisalign and digital dentistry. He’s passionate about using the latest dental technologies to deliver precise, comfortable and aesthetically pleasing outcomes for his patients.
Dedicated to creating a calm and welcoming experience, Dr Shah takes the time to listen, explain treatment options clearly and help patients feel at ease throughout their dental journey. His relaxed and informative communication style, paired with a genuine commitment to clinical quality, allows him to build trust and long-term relationships with his patients.
Whether he’s supporting a patient through a complex restorative case or helping someone feel confident about their smile again, Dr Shah takes pride in achieving results that are both functional and beautiful. He believes that every patient deserves to feel heard, understood and informed in their oral health decisions.
Inspired by a desire to help others, Ms. Phung pursued a career in dentistry to make a positive impact on her community. She finds joy in building strong relationships with patients and witnessing improvements in their oral health. By providing individualized care and oral hygiene instructions, Ms. Phung empowers patients to achieve optimal oral health.
Outside dentistry, Ms. Phung enjoys reading, watching romantic comedies, exploring cafes, and spending quality time with friends and family. Her love for pastries often takes her on exciting cafe-hopping adventures.
As a caring and communicative Oral Health Therapist, Ms. Phung prioritizes patient comfort, listens attentively, and develops personalized treatment plans. She strives to create a calming and supportive environment, ensuring patients feel cared for and confident in their dental care. With a strong work ethic and commitment to quality care, Ms. Phung invites patients to experience her compassionate approach to oral health.
Inspired by her own positive experiences as a dental patient, Ms. Hua is passionate about making a difference in patients' oral health through collaborative teamwork. With 2 years of experience, she has developed a gentle and communicative approach, prioritizing patient comfort and education.
Outside the clinic, Ms. Hua enjoys staying active through Pilates and workout classes. She also loves exploring local bakeries, restaurants, and cafes with friends and family, and appreciates the scenic Maribyrnong river walk trail.
As a caring Oral Health Therapist, Ms. Hua values active listening, clear communication, and building rapport with her patients. She strives to create a comfortable environment, addressing concerns and promoting preventive care. Ms. Hua invites patients to benefit from her individualized care, focusing on education and optimal oral health outcomes.
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1 You can receive 100% back on dental check-up and cleans (select dental items only) once every 6 months at Members First Ultimate Providers. Waiting periods, benefit claiming restrictions, policy and fund rules apply. Excludes orthodontics and in-hospital treatments. Available on all eligible extras products which includes General Dental (excluding FLEXtras and Your Choice Extras 60 where General Dental is not included). If you choose or require any additional dental services, any health insurance benefits will also be subject to your yearly limits. Not available in all areas.
2 Select direct restoration and general fillings only. Benefit claiming restrictions, waiting periods, yearly limits, fund and policy rules apply. Available on all Extras products with general dental at Members First Ultimate Providers. Not available in all areas.
3 Members First Ultimate Providers are not available in all areas.
* Available at Members First practices on Bupa Health Insurance family packages, and selected extras covers when taken with hospital cover on a family membership. Yearly limits, fund rules and waiting periods apply. Child dependants only. Excludes orthodontics and hospital treatments.
** Available at Bupa Dental Members First practices on Bupa Health Insurance Selected family Package Covers, and Selected Extras Covers when taken with hospital cover on a family membership. Yearly limits, waiting periods, fund and policy rules apply. Child dependants only. Excludes orthodontics and hospital treatments. ^ Subject to fund and policy rules, waiting periods and yearly maximums on most services. Patient is responsible for any outstanding amount yet to be paid to the practice at the time of appointment.^^ For most items at our Members First providers. Excludes orthodontics and hospital treatments. Fund and policy rules, waiting periods and yearly limits apply.
^^^ Children must be aged between 2-17 years and meet the Dental Benefit Schedule requirements. Benefit available to eligible patients for treatments bulk billed by participating dental practitioners. Benefits not available for orthodontic or cosmetic dental work and will not be paid for dental services in a hospital.
Any surgical or invasive procedure carries risks. Before proceeding, you should seek a second opinion from an appropriately qualified health practitioner.